$0 Call-Out Fee · ★★★★★ 4.9 from 437 Google Reviews · 24/7 Emergency Drain Response
★ 4.9 · 437 reviews · $0 call-out
Ask ten plumbers what’s wrong with a drain they haven’t seen and you’ll get ten confident answers. The pipe is underground and none of them can see it.
What symptoms can tell you is where to look and how worried to be. A single slow basin and a whole house backing up are different problems with different causes, even though both get called “a blocked drain”. A drain that blocks once is a blockage. A drain that blocks every eight months is a pipe with something wrong with it, and clearing it again is just buying time at full price.
That’s what this tool sorts out. The camera does the rest — and with any service from us, the CCTV inspection is free.
Drain chemicals from the supermarket rarely shift a real blockage. Neither does a plunger once the problem is past the trap. And a drain that clears on its own hasn’t fixed itself — it’s found a way past a narrowing that’s still there.
In Sydney, most of what we dig into comes down to build-up, tree roots, or a pipe that’s failed structurally. The inner west skews heavily towards the last two: a lot of the housing stock predates 1980, which means earthenware pipes with joints every 600mm, and a lot of established street trees whose roots have had decades to find them.
If you ask for a callback, your answers come through with your details, so the plumber who calls you already knows whether they’re bringing a jet blaster or a camera and a relining quote. No repeating yourself, no “and what was the problem again?”
$0 call-out fee, 24/7, and a free CCTV inspection with any service. We’ve been doing this in Sydney for 63 years.
Not with certainty, and any tool that claims otherwise is selling something. What symptoms reliably narrow down is the type of problem — a surface blockage, roots, or structural failure — and how urgent it is. Confirming it needs a camera in the pipe.
Usually not. A single slow fixture with no other symptoms is normally build-up in the trap or the branch line, and it’s the cheapest possible time to deal with it. It becomes urgent when several fixtures slow down together, when water comes back up, or when you smell sewage.
Because clearing removes what’s blocking the pipe, not the reason things catch there. Tree roots regrow. A sagging pipe keeps collecting waste in the same low point. A cracked joint keeps letting roots and soil in. If it’s returned more than once, the pipe itself is the problem and relining is what stops the cycle.
Recurring blockages, a home built before 1980, large trees near the pipe run, or wet patches and sinkage in the yard all point towards the pipe rather than a blockage. A CCTV inspection settles it — you’ll see the footage yourself.
Stop using water on the property if anything is backing up, since every flush adds water the line can’t take. Don’t keep flushing a full toilet to test it. Skip the drain chemicals. If waste water is entering the house, treat it as an emergency and call us on 1300 734 677.
No call-out fee, and a free CCTV inspection with any service. You’ll get a price before any work starts.
1300 734 677